Hi I am trying to change the aa.aef script. By default Autoattendant says "dial 1 for extension and 2 for names" . I want to change it to "press the extension any time "I don't want any outside caller to enter 1 and than dial the extension. I just want user to enter the extension. i want to get rid of 1. Please help me out.Thanks.
If you do not want to give the option 2 also, then you can replace the 'menu' step by a 'get digit string' step and put the appropriate prompt.
But if you need to use the 'menu' step then the user needs to put in a choice. You can fool the system to achieve your requirement, assuming you have 4 digit extensions say 5000 to 5999 you can select option 5 (in the menu step) and then get the rest of the three digits using a 'get digit string' (placed under branch 5) and then do a transfer to the extension after adding a 5 in front of the three digits. Repeat the steps for other rante of extensions also.
I don;t have the otpion in editor to create a new one. Do you know if I can downlaod that by chance? We are using "NFR " copy . SO it might not have the option to create a new script. Thanks for your answer.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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