Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

can't off red light message waiting indicator at ip phone?

dear sir,

We've deleted all voicemail at the ip phone but we still can see the red color message indicator light at the ip phone. We've ccm version 4.1(3) and unity 4.0(4) .Please advise how to shut it off?

thanks.

1 REPLY
Hall of Fame Super Red

Re: can't off red light message waiting indicator at ip phone?

Hi Charles,

Have a look at the following info;

Finding a Message Waiting Number

Choose Feature > Voice Mail > Message Waiting.

Look for the Message Waiting Off DN (Example 1950)

Go to affected phone>Dial 1950 or whatever your MWI Off DN is and the Red light will turn off.

From this good 4.1.3 doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6be.html#wp1055698

Hope this helps!

Rob

Please remember to rate helpful posts.....

3881
Views
4
Helpful
1
Replies
CreatePlease to create content