Subscribers could not retrieve messages over the phone, but callers could still leave messages. No subscribers or call handlers showed up in the SA. No subscribers or call handlers showed up in DohPropTest. DBwalker showed zero subscribers and zero handlers. Sizes of _MailUserCache.DOH and _CallHandlerCache.DOH files in the System32 directory were zero bytes.
Unity's cache was not being properly built during startup. There was a problem with LDAP, but there was no Active Directory to get in the way.
We checked the LDAP protocol at the SITE level and under the Search tab we found the Max LDAP Search Results had been set to 1000. The Exchange default is 100, and larger values can cause problems with Unity's LDAP queries. We changed this value to 100 & restarted Unity and this time the cache was properly populated.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4