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Can TUI be bilingual

I am running Unity 4.0.2 with dual language (English and French). When a mailbox is set to be French (for example) that customer wants to have the mailbox tui be bilingual without having to record in both languages. What they want is to have the prompts be bilingual. I do not believe this is possible unless I have a press 1 for French or 2 for English??

Thanks,

Luba M

1 REPLY
Cisco Employee

Re: Can TUI be bilingual

No, the prompts will play in whatever language you select for callers to hear. The only way to do that would be to setup a call handler for English and have the subscriber's mailbox set up for French and let users switch back and forth via a user input key you could map for the purpose - you can't do this with a single object.

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