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Can you Record Call Handler Greeting Remotely2.46?

Can you Record Call Handler Greeting Remotely on 2.46? Many Customers are looking for this functionality<br><br>

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Re: Can you Record Call Handler Greeting Remotely2.46?

Yes. All you need to do set the TRAP connection to dial to the phone you would like to record from. Make sure you don't have some sort of dialout restriction that will administratively block the call.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

New Member

Re: Can you Record Call Handler Greeting Remotely2.46?

as Keith says in his reply to the post, you can use TRaP to do this, but it requires access to the SA remotely first.
There is no way to change the Call Handler greeting over the phone coming in through the TUI. This is on the oradmap for Unity, but has not been assigned to a single Unity release as yet.

Anil Verma
Cisco Systems
anilve@cisco.com

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