Cannot Access Internal Extensions That Do Not Have VM
I have some extensions inernally that I do not want to have to set up Unity VM accounts for, such as the conference room and data center, but I want outside callers to be able to dial them diuring the AA Greetings. Currently it seems, eventhough an extension is visible internally through the Corporate Directory, Unity does not recognize it unless there is a VM account. Any ideas for a work around? I am running Unity2.4.5/CM3.0.8/ICS7750
Re: Cannot Access Internal Extensions That Do Not Have VM
You should set these users up as Internet Subscribers. This will not setup a voicemail box for them, but will let the calls pass through. My experience is that a call handler will not work if the subscriber is not in the system, so you would still have to set up the mailbox that way. Just go to add a new subscriber and select Internet User.
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