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Cannot add or change a subscriber on Unity atfer upgrade to 4.0(3)

Hi,

.

I just upgraded the Unity to 4.0(3) from 3.1(5) but cannot add or change any subscriber. I have the following message when I select "+" on the subscriber.

====

Error fetching MailStore list (for server DC3RLPEXC01).

hr=0x8004010F Check that the AVDSGlobalCatalog is registered and running.

Please see your system administrator for more details

====

.

if I search and change something on a subscriber, I got the following error

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Error Hr=0x8004099c:Failed to commit changes.

===

.

I cannot find any global catalog issue. pls guide me.

1 REPLY
Cisco Employee

Re: Cannot add or change a subscriber on Unity atfer upgrade to

You'll probably find some information in the applications event viewer log to help narrow this down. I would also run DBwalker to get an idea what else might be going on.

You can take a look at this tip. Though not exactly what you're hitting, the cause could be the same.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_tech_note09186a00801a74d8.shtml

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