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Cannot add or search users on CCM 3.3(3)

I just installed (new installation) the CCM 3.3(3) on a MCS 7815. When you try to add a new user an error message display that says the following:

Sorry, your session object has expired. Click here to reload.

It happens if you try to add a new user, or if you try to search for a user.

Any workaround?

1 REPLY
Cisco Employee

Re: Cannot add or search users on CCM 3.3(3)

I believe you are running in to defect CSCdw52774. To check more detail on the DDTS please check the attached URL, go under troubleshooting tools and click on Software Bugtool Kit.

http://www.cisco.com/kobayashi/support/tac/tools.shtml

Regards,

ketan

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