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New Member

Cannot add user in ccmadmin web tool

When i try to add a user i get object.undefined error. running cisco callmanager 3.13a on the mcs7800 servers (cluster of 2 servers). i opened a case with tac after doing a couple of reinstalls thinking i had missed something and they suggested something to do with dc directory manager. service not running. it is set to run on startup and is running. i can login to the dc directory administrator but only as Administrator and not as Directory Manager/ciscocisco as suggested by many. When I login as Admin, i get a message that the master domain is not available (or something like that). This has been going on since day 1 with this callmanager. It is on a network where there are no other microsoft servers or workstations, no active directory or ldap or domain controllers anywhere in the mix. just two callmanagers, a router, a switch and some phones. any suggestions on where to go with this?

1 REPLY
New Member

Re: Cannot add user in ccmadmin web tool

I had a problem with the dc directory on 3.1(3a) after a failed upgrade. I couldn't log into the dc directory admin either.

Try the info in the following link, it worked for me.

http://www.cisco.com/warp/public/788/AVVID/dc_directory.html

Also, check this url out aswell....... it maybe of some use in verifying your passwd.

http://www.cisco.com/warp/customer/788/AVVID/dc_directory_password.html

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