Cannot assign same MAC address to multiple ephones

[fatima-zahra]

Hello,

When i try to add a telephone IP to CME i got this message

MAC address is already assigned with ephone 28.

Cannot assign same MAC address to multiple ephones

i delete the ephone 28 with this command

#ephone 28

#no mac-adress

#exit

no ephone 28

and i try to add my phone i have always the same error message.

and when i tap #show runing config i cant find no ephone with 28

could you help me please.

Thank you

[paolo bevilacqua]

Assign a dummy mac address to ephone 28.

[moses.njoroge1]

Had a similar problem. the problem has been resolved

[Safijan.Afzali]

Just give a smooth restart or reset to the Telephony Services.

router#conf t

router(config)#telephony-service

router(config-telephony)#reset

router(config-telephony)#restart

it will solve this issue.

[alimohammad554]

Thank you Safjijan, it was very helpful