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Community Member

Cannot call outside

I have some wierd problem....

We changed the way we are connected to PSTN.

I believe that it was Centrex with 9 for outside call.

Now we have no this 9 for outside calls... And I cannott now call outside at all...

I can see that FXO try ports and cannot call outside...

I tried H.323( on 12.1.(5)T7) and MGCP... (on 12.2.2T)...

I can call to inside numbers from PSTN and cannot call from local phones to outside...

Can somebody help?

Thanks in advance.

P.S. Route pattern work OK and dialed number is correct ( I saw it in debug).

8 REPLIES
Community Member

Re: Cannot call outside

Hi,

Can you post a debug isdn q931 and a csim result here ?

Marc

Cisco Employee

Re: Cannot call outside

Are you now stripping the 9 at the route pattern. If you have say a 9.@ you will need to discard predot if you do not need the 9 anymore.

Thank you,

Community Member

Re: Cannot call outside

Yes I strip 9... I can see in debug that number is correct...

And now I have feeling that problem is in differences between Centrex (I belive we was connected though it - we dial 9 before) and new telephone exchange....

I believe problem is that fxo can not seize the line...But I still can not solve this...

I'll try old FXO instead my FXO-M1 and will try to figure out exchange type...Hope it let me solve the problem...

May be somebody hear about problem like this before?

Community Member

Re: Cannot call outside

I found that FXO does work, but FXO-M1 not...

We had Centrex before and now it is 5ESS.

So M1 does not seize this line while trying to call.

Did somebody have this problems before?

Cisco Employee

Re: Cannot call outside

What version of IOS are you running. I have seen a lot of problems with m1 card. Most have been resolved in later versions of IOS.

Thank you,

Community Member

Re: Cannot call outside

Hi,

If you let me know what version is good enough...

I'll preciate it.

I'd like to have:

H.323 gateway

pptp & l2tp (but working) :-)

ssh

Now I tried to use 12.1(5)T7, and 12.2.2XA.

But I did resolve original problem.....

Funny ... but I switched wires... on telephone line...

FXO works always... M1 ...only in one combination...

:-)

That is it..

Let me know what IOS is good...

Thanks in advance.

:-)

Cisco Employee

Re: Cannot call outside

I have heard that 12.2.6 is a good version for the m1 card. The only problem is I do not work with pptp or l2tp so do not know a good IOS images for these feature sets.

Thank you,

Community Member

Re: Cannot call outside

I checked...It works...And it looks good...

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