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New Member

Cannot delete a Unity Subscriber...

I have a user who's VM is working fine, but his MWI is all messed up. One weird thing is that although he's on an Exchange 2000 box, he shows up as still being on his 55 box that he was moved from. I'm thinking this can be a part of the problem because MWI is querying his legacy account on 55 and thus is not showing the proper status.

So, I wanted to delete and recreate the user but I can't. I get this in the event log...

Event Type: Error

Event Source: DalDb_MC

Event Category: Startup

Event ID: 31003

Date: 7/30/2002

Time: 7:17:18 PM

User: N/A

Computer: BH-UNITY01


Last Category An error occurred in attempting to remove cn=MDeCesare,cn=Recipients,ou=CAA,o=CAA from the directory.

Any suggestions?

FYI... using Unity 3.12 in a mixed mode 55 and 2K environment. Everything is working fine except that sometimes when a user dials into get VM over the phone, there is a 20 second delay before reporting how many messages are in the box... very random, most of the time it works immediately.

New Member

Re: Cannot delete a Unity Subscriber...

Did you find an answer to this problem? I am having the same issues. Please let me know if you can help.