Re: Cannot see Exchange 5.5 Users on Unity 3.1(5) When trying to
If you search out here on the forum you'll find probably 100 posts along these lines. There are two very common problems that trip people up in Exchange 5.5 here:
1. the users you are trying to import are/were a subscriber at one time and were not properly removed. You need to clean custom attributes 12 and 14 off the user before they can be imported into another Unity server.
2. The "allow rich text" property is not set for these users. This value means, among other things, that clients are allowed to log into this mailbox using MAPI - Unity needs this value set to "1". You can check this value by opening Exchange in raw mode (pass the "-r" command line option) and open the raw properties for the user. If you see it listed with a value of "0", that's your problem.
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