I have three 7960's that will not allow me to change the TFTP server address. With all of the other 7960 phones in the office i can enter "**#" at the option that i wish to change, select edit, etc... Those operate as they should however, i have these three that will not allow that same process. I can enter "**#" prior to entering the network config menu, the icon says that the features are unlocked, when I go to set the TFTP or any other setting and press "edit" the message I get is "The key is not active here".
I have also tried entering, the "**#" before the network menu, and entering the code again at the TFTP setting. It still will not unlock.
Any ideas on what else could be causing this would be greatly appreciated Thanks
Are these phones using the same firmware as the phones that work properly? If not, try upgrading the firmware. If they are on the same release, but it's not the latest, try upgrading to the latest release.
It appears that the issue with the phone is that they are too old and therefore the firmware was out of date. Once the firmware was updated it worked properly. As far as setting the alternate TFTP it took the correct combination of using the **# and rebooting the phone to get it to allow me to set it.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.