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Cannot Update Data Because Publisher Not Available

I am getting the above error when I try to make changes on CCM publisher (version 3.1.3aSpC). Everything appears to be okay. There is nothing in the event logs, all services are running and I can retrieve rows in Enterprise Manager.

Does anyone have any idea where the problem is and how to fix it?

Thanks,

Tracey

2 REPLIES
Silver

Re: Cannot Update Data Because Publisher Not Available

This could be due to Database Layer Monitor service issues due to wrong DBConnection. Reboot the publisher and then the subscribers next . After this everything should work fine when all are up.

New Member

Re: Cannot Update Data Because Publisher Not Available

Thanks for your reply. The call managers have been rebooted but this did not fix the problem. It is possible to write to the publisher database from the subscriber but not the publisher itself, which is very strange. I am now working with Cisco TAC to resolve this.

Tracey

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