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Cant dial in to phone that auto-dials on lifting of handpiece

Hello

About a week ago I set up some phones that would autodial out when the handpiece is lifted, using this guide:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml

At first the requirement was that no one needed to dial in to these phones, but that requirement has changed. I changed the DN to a number that could be dialed from outside, however I am not able to dial in to the phone. Calling out still works as advertised.

I tried the DN in house, and get a "your call cannot be completed as dialed" from outside I get a "that number has been disconnected"

Where do I start looking?

Regards

John

1 REPLY

Re: Cant dial in to phone that auto-dials on lifting of handpiec

Make sure that the DN is in a partition that can be accessed by the calling search space of the calling device.

Brandon

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