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cant hear voice mail or recorded user name

I cant hear or listen to voicemails left on a extension the MWI glows but i cant hear a thing even when i follow the initial Ineractive voice and record my name cant even hear that and ideas???

Regards

1 REPLY
Cisco Employee

Re: cant hear voice mail or recorded user name

sounds like it's a one-way-audio issue. There's a number of configuration issues that may account for that. Check out the tech tips library here:

http://www.cisco.com/cgi-bin/Support/browse/psp_view.pl?p=Software:Unity&s=Verification_and_Troubleshooting

there's a section down a ways that has about 8 or 9 arcticles on running down various one way audio issues that may be helpful to you here.

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