Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Bronze

CAR & CDR Reports

With the out of the box CAR & CDR, is there a way to easily get the number of calls made from each individual extension for a group of extensions? I have about 70 extensions I'd like to get the total calls each day for a week or a month and it would take forever to do run a report for each extension individually. Thanks!

2 REPLIES

Re: CAR & CDR Reports

Not really a good way to do that with the out of box report plugin. You would need to do manual SQL Queries against the CDR database or get a third party reporting package that had that functionality, or write your own reports using SQL queries against the database.

New Member

Re: CAR & CDR Reports

Any suggestions for 3rd Party applications that work well setting up and running reports against the CDR database?

122
Views
3
Helpful
2
Replies