Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

Castelle Fax Press T1 PRI to ISR Router/H323

I had a customer on the phone with Castelle Fax Press technical support (they don't seem very knowledgeable of their equipment I noticed) and had an issue escalated to Castelle development who told me they don't have an option to turn off ECM or set the speed to G3.

Anyone else setup one of their boxes via T1 PRI back to ISR router? I find it hard to believe they can't turn of ECM or disable Super G3...

Also Castelle is looking at adding T.38 support down the road, seemed to me they are way behind the times.

1 REPLY
Bronze

Re: Castelle Fax Press T1 PRI to ISR Router/H323

if you disable ECM on the fax this should also disable Super G3 mode (Super G3 needs ECM on) also if you check the setup details for the fax machine see if there are some Super V.34 settings, also turn these off (Super V.34 is Super G3) (make sure configure fax/modem passthrough on the gateways )

241
Views
0
Helpful
1
Replies
CreatePlease to create content