03-27-2003 09:04 AM - edited 03-12-2019 11:15 PM
My CCC server is working fine and I have a 10 user license, but it seems that when their users logging in at the beginning of a conference (at the "enter your conference id" part), I can only get 5 users connected. The 6th gets a busy tone.
Any thoughts ?
--Jon
04-02-2003 01:19 PM
email licensing@cisco.com for any licensing issues
04-02-2003 01:31 PM
Hi Jon -
Your CallManager probably only has 5 CTI ports defined for your CCC. I would make that 10. Therefore allowing 10 concurrent connection to the IVR portion of your CCC.
-Jaret
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide