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Community Member

CCM 3.2(2c) CPU Usage 100% cause Telephony Call Dispatcher service

Hi everbody

Our CCM 3.2(2c) goes often to CPU Usage 100%, and don't leave it.

We think that is caused by the Cisco Telephony Call Dispatcher service.

We stop and start the service and the CCM goes ok, for about 8/9 hours.

All services are working perfectly, no error messages except for the above service.

We have CM integrated with AD

Are any way to avoid this situation?

Thanks in advance

MP

4 REPLIES
Community Member

Re: CCM 3.2(2c) CPU Usage 100% cause Telephony Call Dispatcher s

We resolved this by applying the latest service packs for SQL

Community Member

Re: CCM 3.2(2c) CPU Usage 100% cause Telephony Call Dispatcher s

Hi

Thanks for your help.

Which is your service pack of Sql ?

Mp

Community Member

Re: CCM 3.2(2c) CPU Usage 100% cause Telephony Call Dispatcher s

Turn off Audio Translator service when not in use. We found this was causing high CPU on CM3.2.2c.

Silver

Re: CCM 3.2(2c) CPU Usage 100% cause Telephony Call Dispatcher s

There are many bugs related to TCD. You better disable the service if you dont use it or install the latest Attendant Console version .

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