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CCM 3.3.3 adding users fails

When trying to add users I recieve the following error.

Could not update user.\n

Error No:2100

Error description:Access Denied

I am running DC directory

Any ideas?

2 REPLIES
Bronze

Re: CCM 3.3.3 adding users fails

did you just do an upgrade? i had the same problem, see if you can log into the DC Directory Administrator. if not, you probably had an error in the install process. you can check the logs or, follow this document:

These are the instructions for 3.3.3 upgrade.

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/install/upgrade/upgra333.htm

I followed this to the letter and it all came up.

Geoff

Bronze

Re: CCM 3.3.3 adding users fails

Does your server name have an _ in it?

Also, looking at the logs in c:\dcdsrvr\logfiles\dir*.log will shed some light.

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