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Community Member

CCM 3.3(3) Publisher and Subscriber.

Hi

Installed Publisher and subscriber. When Publisher is not in the network, the phones are reregistering to the subscriber but it takes more than 25 secs for re-registration to the subscriber.Network consists of only 10 phones. Is there any way to reduce the time of re-registration?

regards

Sundara Rajan.R

1 REPLY
Community Member

Re: CCM 3.3(3) Publisher and Subscriber.

Failover should be almost instant. Try checking the enterprise parameters in CCM Admin. If your authentication url contains the DNS name of the CCM try setting it to the IP Address. This is due to the fact that the phones do not resolve dns well.And could be taking longer than expected to rehome to the Subscriber.

You can also check the status messages on the phones during re-registration in order to debug the problem.

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