This is a strange one. I upgraded to OS 2000.2.5 SR7 and CCM3.3.3 SR4A last night, and everything is good except for the PRIs (NI2) to my two IVR servers (Edify). Each server has 2 T1s, and all act the same. Inbound calls to the IVR are OK, but when a caller presses 0 to be transferred to the call center, the transfer is not even attempted. That observation is based on the CCM trace as viewed on the Q931 translator. I see the inbound call, but never see an outbound call attempt. The caller is told the system is unavailable.
I am hoping to fix this without rolling back to SR1, but am baffled at this point. I have rebooted servers, and have tried every possible combination of gateway parameters with no luck.
This is not a CTI integration, the Edify IVR connects to the Call Manager via PRI T1s. There is a route pattern pointing to a route list with 2 route groups. Each route group points at the 2 T1s in each server.
Calls into the IVR are good, but calls that should hairpin back fail. These calls are normally bound for a TAPI connected ACD system (I3 EIC), but I tried sending calls to a 7940 extension and they also fail. One theory that fits the symptoms is that the IVR sees all the PRI B channels out of service. Any CSS problems would not prevent the IVR from trying to setup a call.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...