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New Member

CCM 3.3 - Change 7912 IP Phone Cisco display logo

Someone can tell me how can I change the logo from the display of 7912 ip phone in ccm 3.3?

Thanks

25 REPLIES
New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

The document on CCO is incorrect. I have rewritten the correct proceedure and am waiting for it to post. Meanwhile, this is the correct proceedure. Pay attention to step 7:

1. Download the SCCP Software Package Zip file.

http://www.cisco.com/cgi-bin/tablebuild.pl/ip_phone_client

2. Create the bitmap of the image to load to the phone

-The bitmap must be 88x27 pixels in size

-The bitmap must be black and white

-The bitmap must be saved as a monochrome image type

3. Convert the bitmap into a logo image using bmp2logo.exe

-bmp2logo x input_file output.logo

where x is an arbitrary number

-example: bmp2logo 10 cisco.bmp cisco.logo

4. Create a text file that will be used to build the ld or gk cfg file

-The file can be any name

-Must contain the upgradelogo key

-The SampleLogo.txt can be used as a template.

NOTE: the image number defined in step 3 must be used in this text file

5. Create the cfg file, use the cfgfmt.exe

-cfgfmt SampleLogo.txt lddefault.cfg

NOTE: if the same image is desired on all 7905's and 7912, use the lddefault.cfg and gkdefault.cfg files.

6. Move the .logo file into the TFTPPATH directory

7. Move the lddefault.cfg or gkdefault.cfg) (attached) into the COUNTRY specific folder.

-The ld or gk cfg files will need to be in at least \TFTPPATH\United_States

NOTE: The cfg file will need to be copied to each COUNTRY directory supported by the CM.

8. Reboot the 7905 or 7912 for the new image to display

Dan

AVVID TAC

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dan,

It works!

Thanks for your help!

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dan,

I followed these instructions, with a test bitmap and it works fine. My question is, how the heck does one get the original bitmap (Cisco) logo back?

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

To remove a customized logo

1) remove all the customized files,

2) down or upgrade the firmware and change the default device firmware name in the CCM

3)restart the TFTP service and reset the phones.

After that you should see again the Cisco

Logo.

Dan

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Thanks Dan. I am not using CCM, so I presume just a downgrade of the firmware should do the trick and then I can upgrade it again after I get the logo back. Thanks for your help.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dan,

I wonder if you might be able to assist me with this. I am testing the IP phones with a GPL software PBX. I do not have Cisco CallManager installed at all. Does my software license (with the phone) entitle me to use CallManager? The reason I ask is that I am unable to download older firmware for this phone, because all of the downloads are for CCM. The 7905G that I have has a SIP image on it that I downloaded from Cisco. I would presume, I would have to install a SCCP image.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi!

I did everything like is written here, but nothing happen.

Step 7:I copied gkdefault.cfg file into all of my Country folders ( US and English_US)...

Please can you help me?

Best Regards,

Slavko

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dear Dan.

Thanks for your help put please coulud you tell me how can I download the SCCP Software Package Zip file . I have tried many times through the obove URl. It gives me a page display " Software download , Cisco IP Phone Client Tools " When I click on the " Registered users " nothing more refreshing the page although I'm already logged on

Thanks

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Will reply external.

Dan

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dear Dan

Please , I cann't download The SCCP Software.although I already logged in . I found this message ' NOTE:

There are currently no files for this type.' Please what does it mean ??

Please any one can send it to me directly to :

ehab.hamed@cibeg.com

thanks for your help

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

resending to the new address

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi Everyone and Dan

I can't seem download The SCCP Software.Although I am logged in . I found this message ' NOTE:

There are currently no files for this type.' Could someone Please send me the link directly to:

nan013@knpc.com.kw

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dan,

Maybe I'm being a bit slow about this - but when I run the cfgfmt.exe tool I get a warning about an invalid entry for the upgradelogo key.

I've just taken the sccpexample.txt and added that one line to it.

I copied the gkdefault.cfg to the directory and reboot the phone - but nothing happens..

Alan

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi!

I have made these steps several times and it does not work. The telephone (7912) is updated but it is left a black box instead of the logo.

When I use the bmp2logo I see in screen the logo that desire to put with ASCII, then I use the cfgfmt to make the profile using:

#txt

UIPassword:0

upgradelogo:10,0,logo1.logo

but the logo is not displayed.

Some idea?

Thanks in advance.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hello everybody!

Fixed...

we restart callmanager and then the logo appeared.

Thanks.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi! I have a problem.

The logo for 7905G worked fine with CM ver 4.0(3).

I upgraded the CM to version 4.1(3) and when the 7905 upgraded and restarted the LCD blanked and the red and green buttons under the LCD are lid !!! And there's nothing I can do to recover the phone.

When I removed the logo file the other 7905G's registered with no problem

Please help !

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

it turned out that it's a known bug with this CM

start quote "

CSCsa72417 Bug Details

Symptom:

The 7905G / 7912G will not recover after a "image" is configured for the display -> the Phone will

stay with a blank screen and glowing buttons.

" end quote

but the workaround is not satisfactory - i still got one dead 7905G and will return it for warranty service.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Dear Dan,

Can you pls send me SCCP Software Package Zip file to the my email: gsmbank@pc-tech.cz

Thanks in advanced

P.S. I dont have CCO

Regards

Armen

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

I the upper right corner you'll find a bunch of links:

Home|Log In|Register|Contacts & Feedback|Help|Site Map

Click on Register and sign yourself up.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi Dan,

Could you point a procedure for doing it on Call Manager Express

Thanks,

Luis Oberto

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hello Dan,

This procedure do not work for CM 4.2, any suggestions or alternatives?

Txs

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hi, Dan

I tried on CCM v4.1(3). It doesn't work.

And is there a way to remove the logo? Some customers do not want any logos on screen.

New Member

Re: CCM 3.3 - Change 7912 IP Phone Cisco display logo

Hello. I'm not sure. You may want to open a TAC case as I've moved on to a new position and have not tested the process with the later versions of CCM, such as you have.

Good luck.

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