The document on CCO is incorrect. I have rewritten the correct proceedure and am waiting for it to post. Meanwhile, this is the correct proceedure. Pay attention to step 7:
1. Download the SCCP Software Package Zip file.
2. Create the bitmap of the image to load to the phone
-The bitmap must be 88x27 pixels in size
-The bitmap must be black and white
-The bitmap must be saved as a monochrome image type
3. Convert the bitmap into a logo image using bmp2logo.exe
-bmp2logo x input_file output.logo
where x is an arbitrary number
-example: bmp2logo 10 cisco.bmp cisco.logo
4. Create a text file that will be used to build the ld or gk cfg file
-The file can be any name
-Must contain the upgradelogo key
-The SampleLogo.txt can be used as a template.
NOTE: the image number defined in step 3 must be used in this text file
5. Create the cfg file, use the cfgfmt.exe
-cfgfmt SampleLogo.txt lddefault.cfg
NOTE: if the same image is desired on all 7905's and 7912, use the lddefault.cfg and gkdefault.cfg files.
6. Move the .logo file into the TFTPPATH directory
7. Move the lddefault.cfg or gkdefault.cfg) (attached) into the COUNTRY specific folder.
-The ld or gk cfg files will need to be in at least \TFTPPATH\United_States
NOTE: The cfg file will need to be copied to each COUNTRY directory supported by the CM.
8. Reboot the 7905 or 7912 for the new image to display
I followed these instructions, with a test bitmap and it works fine. My question is, how the heck does one get the original bitmap (Cisco) logo back?
To remove a customized logo
1) remove all the customized files,
2) down or upgrade the firmware and change the default device firmware name in the CCM
3)restart the TFTP service and reset the phones.
After that you should see again the Cisco
Thanks Dan. I am not using CCM, so I presume just a downgrade of the firmware should do the trick and then I can upgrade it again after I get the logo back. Thanks for your help.
I wonder if you might be able to assist me with this. I am testing the IP phones with a GPL software PBX. I do not have Cisco CallManager installed at all. Does my software license (with the phone) entitle me to use CallManager? The reason I ask is that I am unable to download older firmware for this phone, because all of the downloads are for CCM. The 7905G that I have has a SIP image on it that I downloaded from Cisco. I would presume, I would have to install a SCCP image.
I did everything like is written here, but nothing happen.
Step 7:I copied gkdefault.cfg file into all of my Country folders ( US and English_US)...
Please can you help me?
Thanks for your help put please coulud you tell me how can I download the SCCP Software Package Zip file . I have tried many times through the obove URl. It gives me a page display " Software download , Cisco IP Phone Client Tools " When I click on the " Registered users " nothing more refreshing the page although I'm already logged on
FYI,I have re written the CCO page for this proceedure:
Please , I cann't download The SCCP Software.although I already logged in . I found this message ' NOTE:
There are currently no files for this type.' Please what does it mean ??
Please any one can send it to me directly to :
thanks for your help
Hi Everyone and Dan
I can't seem download The SCCP Software.Although I am logged in . I found this message ' NOTE:
There are currently no files for this type.' Could someone Please send me the link directly to:
Maybe I'm being a bit slow about this - but when I run the cfgfmt.exe tool I get a warning about an invalid entry for the upgradelogo key.
I've just taken the sccpexample.txt and added that one line to it.
I copied the gkdefault.cfg to the directory and reboot the phone - but nothing happens..
I have made these steps several times and it does not work. The telephone (7912) is updated but it is left a black box instead of the logo.
When I use the bmp2logo I see in screen the logo that desire to put with ASCII, then I use the cfgfmt to make the profile using:
but the logo is not displayed.
Thanks in advance.
Hi! I have a problem.
The logo for 7905G worked fine with CM ver 4.0(3).
I upgraded the CM to version 4.1(3) and when the 7905 upgraded and restarted the LCD blanked and the red and green buttons under the LCD are lid !!! And there's nothing I can do to recover the phone.
When I removed the logo file the other 7905G's registered with no problem
Please help !
it turned out that it's a known bug with this CM
start quote "
CSCsa72417 Bug Details
The 7905G / 7912G will not recover after a "image" is configured for the display -> the Phone will
stay with a blank screen and glowing buttons.
" end quote
but the workaround is not satisfactory - i still got one dead 7905G and will return it for warranty service.
Can you pls send me SCCP Software Package Zip file to the my email: email@example.com
Thanks in advanced
P.S. I dont have CCO
I the upper right corner you'll find a bunch of links:
Home|Log In|Register|Contacts & Feedback|Help|Site Map
Click on Register and sign yourself up.
I tried on CCM v4.1(3). It doesn't work.
And is there a way to remove the logo? Some customers do not want any logos on screen.
Hello. I'm not sure. You may want to open a TAC case as I've moved on to a new position and have not tested the process with the later versions of CCM, such as you have.