10-16-2006 07:52 AM - edited 03-15-2019 04:36 AM
Hello Experts,
I just built a 4.1(3) CCM and have an old 3.3. Is there any way that I can import the Users and Phones from CCM 3.3 to 4.1? If so, could you please let me know how could I do that?
Thanks,
10-16-2006 07:55 AM
a.Use bat in 3.3 to export phone settings to a CSV file.
b. Open it using excel in your PC, copy the individual columns (like first name, lastname, mac-address, username, description, line text label, ext ph mask ) etc into the BAT.XLT file (you can search for this in the 4.1 server).
c. Use BAT in 4.1 server to reimport the settings back to 4.1 (you have to create phone templates first).
HTH
Sankar
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10-16-2006 08:06 AM
Thanks Sankar,
How about the users? Does it work in the same way?
Thanks again,
10-16-2006 08:12 AM
I dont remember exactly what features are available in BAT version for 3.3. You may be able to export phones and users.
10-16-2006 10:41 AM
There're some button Tamplate in the 3.3 version such as 7960 14 buttons that I can't find it in the 4.1 version. Do you know how can I create a Tamplate with 14 Speed Dials only. The first button for all 7960 Tamplates is a line and it doesn't give me the option to change the line for a speed dial.
Thanks,
10-16-2006 12:15 PM
Hi Bahman,
Like Sankar noted in his good post,you are going to have to create custom Phone Button Templates in 4.1.3 to match the ones that existed in the 3.3 version. The good thing is that you have all the info needed in the 3.3 to match these up as follows;
Phone Button Templates
From this doc;
To create a template, you must make a copy of an existing template and assign the template a unique name. You can make changes to the custom templates that you created, and you can change the labels of the default phone button templates. You cannot change the function of the buttons in the default templates. You can rename existing templates and modify them to create new ones, update custom templates to add or remove features, lines, or speed dials, and delete custom templates that are no longer being used. When you update a template, the change affects all phones that use the template.
Phone Button Template Configuration
From this doc;
Cisco CallManager Administration Guide, Release 4.1(3)
PS - **The first button on any template will have to be a Line button**.
Hope this helps!
Rob
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10-16-2006 02:04 PM
Thanks Guys,
I exported the phones from CCM 3.3 but not able to use BAT file to import phones into 4.1. The BAT.XL file in C:\CiscoWEbs\BAT\ExcelTemplate floder has only 3 fields, 1)Number of lines, 2) Mac Address, 3) Description, while the one that I exported from 3.3 contains all configured fields. If I importe the phones using only those 3 fields, I will need to go back to each phone and configure the other fields such as the CCS, MOH, Divice Pool, Phone Tamplate ans so on. Could you please let me know or send me a document allowing me to understand the process of importing all fields together?
Thanks,
10-16-2006 03:38 PM
You can configure CSS, Device pool, phone template etc in BAT 5.1 (available with CM4.1) by createing Phone templates in BAT.
*****Do not confuse Phone Button templates (for IP phone buttons) with Phone templates (used in BAT) ******
You import phones in callmanager database using a combination of Phone templates for BAT and the CSV file that contain data.
a . Generic Device and Line settings are configured in the Phone template. (For example, MOH source, device pool, CSS, AARCSS, AAR group)
b. Device specific and line specific settings are imported through the CSV file. (For ex: Directory number, Ext Ph mask, Line text label etc.
Here is some documentation on BAT.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/bulk_adm/5_1_4/index.htm
HTH
Sankar
PS: please remember to rate posts!
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