Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CCM 3.3: upgrade/restore

Hello,

we've a customer using CCM 3.1(3a) (1Publisher+1Subscriber) that wants to upgrade to 3.3 using different hw. Following Cisco procedure I tried in 2 ways, with no results:

1) installation on a new server (hw different from the one running 3.1(3a)) of CCM 3.3; installation of stibackup 3.5.18 on CCM3.1 Publisher; backup using this version; copy of recovery directory and MCS.sti on the new server; restore procedure. on server running 3.3. Result: the procedure stops because is unable to stop SQLserver (the real problem is that is unable to stop Cisco Database Layer Monitor service).

2) I took the old server, made a upgrade to 3.3 on the same server. I obtain a 3.3 version with user etc. restored, I made a backup, take MSC.sti file, copied to server running CCM 3.3 and launch restore procedure. Result: the same error.

Do you have any suggestions?

Thanks

Regards

Roberto

1 REPLY
New Member

Re: CCM 3.3: upgrade/restore

Read through this entire thread:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.ee932f7

I think you will find the answers you are looking for. If not, there are individuals you can contact that will know more about it.

97
Views
0
Helpful
1
Replies
CreatePlease to create content