I have CCM 4.1.2 (ES23)configured with an Attendant console HuntPilot/Hunt group with queue. If members of this hunt are busy calls should go to queue but only internal calls went to the queue. Calls Coming from PSTN didn't go to the queue they recive busy tone(conection error) in calling phone.
When there are menbers free i can call from pstn without no problems.
Re: CCM 4.1.2 - Attendant Console Hunt Pilot Problem
You can configure a pilot point to support call queuing, so when a call comes to pilot point and all hunt groups members are busy, Cisco CallManager Attendant Console sends calls to a queue. The caller receives music on hold while in the queue. The attendants cannot view the queued calls. When a hunt group member becomes available, Cisco TCD redirects the call to that hunt group member.
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The short answer is that you don't.... That isn't entirely true while at
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...