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New Member

CCM 4.1.3 dialling issues

Hi,

I am facing one problem where whenever I add new phones then calls are not going to those extensions.

What can be the reason for this.

Thanks.

4 REPLIES
Hall of Fame Super Silver

Re: CCM 4.1.3 dialling issues

Are the phones in a partition that is listed in the calling search space that the calling phone is using?

What version of CCM are you using?

Chris

New Member

Re: CCM 4.1.3 dialling issues

Hi Deren,

Thanks for the input. But its not a case of CSS/PT. When I am trying to reset the phone also its not getting resetted from CCM Page. So i think issue is somewhere else.

When i try to call it says "your call cannot be completed as dialed".

I am using CCM 4.1.3.

Thanks

Re: CCM 4.1.3 dialling issues

As cderen says it sounds like a CSS/PT issue. You can take CCM detailed traces on the server were the phone is registered to see what is happening to the call, to see exactly were is it going.

New Member

Re: CCM 4.1.3 dialling issues

Hi,

Thanks for the input. But its not a case of CSS/PT. When I am trying to reset the phone also its not getting resetted from CCM Page. So i think issue is somewhere else.

When i try to call it says "your call cannot be completed as dialed".

I am using CCM 4.1.3.

Thanks

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