Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

CCM 4.1(3)SR3 - HOLD feature cause disconnect of call

Hi all. I have problem with "hold" feature on CCM 4.1(3)SR3. Pressing HOLD softkey during active call cause disconnect of call.

I tried to debug (debug voice ccapi detail) this situation on voice GW (see attach) and received " DisconnectText no resource (47)"

1BA : 2106 198143480ms.1950 +3060 19540 pid:200 Originate 43

dur 00:00:16 tx:218/34880 rx:218/34880 2F (no resource (47))

IP 10.10.0.42:20192 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711alaw

media inactive detected:n media contrl rcvd:n/a timestamp:n/a

1BA : 2105 198143450ms.1951 +3110 +19600 pid:989 Answer 257111392

dur 00:00:16 tx:218/34880 rx:218/34880 2F (no resource (47))

IP 213.235.87.71:18610 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711alaw

media inactive detected:n media contrl rcvd:n/a timestamp:n/a

Any idea ??? Thanks Miroslav

3 REPLIES

Re: CCM 4.1(3)SR3 - HOLD feature cause disconnect of call

Please take a debug q931 of the issue, if you see the following:

Out Message -- PriNotifyMsg -- Protocol= PriDmsProtocol

Ie - Ni2ConnectedNumIe IEData=

***Message - Missing Mandatory IE in Sdl Message

Please upgrade to CCM sr3a

Community Member

Re: CCM 4.1(3)SR3 - HOLD feature cause disconnect of call

Sorry, I wrote is wrong. I am using SR3a yet :o(

Miroslav

Community Member

Re: CCM 4.1(3)SR3 - HOLD feature cause disconnect of call

Yikes! That's a spooky bug. :-( I would imagine that it isn't happening to a lot of people but I'm very interested to hear what's causing this.

120
Views
0
Helpful
3
Replies
CreatePlease to create content