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CCM 4.1 ad hoc conference drops first participant

Hi All,

Not sure if anyone can help here:

My problem is in one of my locations, when a user does an ad-hoc conference using the softkey, and they join another party in to the conference, the first dialled number is being dropped...

Has anyone come across this before? Any known fixes?

Thanks

2 REPLIES
Bronze

Re: CCM 4.1 ad hoc conference drops first participant

Are you using the software conference brdige or the Hardware conference bridge. Could you verify if the right device pool is been assigned to the users who initates the Ad hoc conference

Cisco Employee

Re: CCM 4.1 ad hoc conference drops first participant

Hi!

It could be caused by a codec issue. Check what codecs are you using between regions. Remember that if you are using a SW CFB it only speaks G.711 so probably you will invoke a XCODER. If the first user does not have a XCODER on the MRGL on his DP the call might fail.

Hope this helps.

Regards, Tere. If you find this post helpful, please rate! :)
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