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CCM 4.1 CDR verification

How can i check or be sure if CDR is showing the real number of calls related to a extension or a Directory number . When i check the total ammount of call done for that extension , shows not as much number of calls as expected.

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Hall of Fame Super Silver

Re: CCM 4.1 CDR verification

How do you perfrom your check?

If you use the CDR Analysis Tool and search based on a prticular extension it will only come back with 5 pages of results.

The bast way is to run a SQL query in CDR database on the Publisher.

Chris

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