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CCM 4.1 Corporate Directory Listings

Our organization is installing IP Telephony across seven sites, and our Corporate Directory is incomplete - it lists only 64 members out of several hundred. Our CD also lists about 20 members with names but no extensions. So far we haven't found an answer in Cisco's documentation. Would appreciate guidance and help! Thanks!

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Hall of Fame Super Red

Re: CCM 4.1 Corporate Directory Listings

Hi Kathy,

Here is the information that pertains to the Corporate Directory that you may be looking for;

Setting User Search Limits

To limit the search time for accessing users in the corporate directory and to reduce overhead for Cisco CallManager, set two enterprise parameters. The parameters apply to the user search from the Cisco CallManager User window and from the Cisco IP Phone directories button.

Enable All User Search This parameter specifies True by default. The False setting requires that a user search the corporate directory by entering search criteria (e.g., first name, last name, DN).

User Search Limit By default, this parameter specifies 64 search results at a time (the range is 1 to 64 search results). This parameter remains invalid if the Enable All User Search parameter is set to False and no search criteria is set.

Searches are limited to 64 results and are random. If the directory contains more than 64 records, a message displays stating that the search exceeded the search limit and the user must specify more specific search criteria.

From this doc;

Managing User Directory Information

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edad6.html#wp1025561

Hope this helps!

Rob

Please remember to rate helpful posts...........

6 REPLIES

Re: CCM 4.1 Corporate Directory Listings

Make sure you have the telephone number field under each user populated with their appropriate extension.

When you do a blind search with out any first name or last name, you will see only the 64 entries.

HTH

Sankar

PS: please remember to rate posts!

New Member

Re: CCM 4.1 Corporate Directory Listings

Thank you kindly! I populated said telephone number field, which did indeed work! Regarding the 64 entries, is that a hard-coded limit, or something we can re-set? Our users (read: execs) wish to blind search and see the whole organization in one listing.

New Member

Re: CCM 4.1 Corporate Directory Listings

Also set the p[roper parameters In Enterprise Parameters, I dont have a CCM in front of me but you need to chnage a parameter for this in Enterprise Parameter.

Regards,

Jay

New Member

Re: CCM 4.1 Corporate Directory Listings

We'll look into this - thanks for your guidance!

Hall of Fame Super Red

Re: CCM 4.1 Corporate Directory Listings

Hi Kathy,

Here is the information that pertains to the Corporate Directory that you may be looking for;

Setting User Search Limits

To limit the search time for accessing users in the corporate directory and to reduce overhead for Cisco CallManager, set two enterprise parameters. The parameters apply to the user search from the Cisco CallManager User window and from the Cisco IP Phone directories button.

Enable All User Search This parameter specifies True by default. The False setting requires that a user search the corporate directory by entering search criteria (e.g., first name, last name, DN).

User Search Limit By default, this parameter specifies 64 search results at a time (the range is 1 to 64 search results). This parameter remains invalid if the Enable All User Search parameter is set to False and no search criteria is set.

Searches are limited to 64 results and are random. If the directory contains more than 64 records, a message displays stating that the search exceeded the search limit and the user must specify more specific search criteria.

From this doc;

Managing User Directory Information

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edad6.html#wp1025561

Hope this helps!

Rob

Please remember to rate helpful posts...........

New Member

Re: CCM 4.1 Corporate Directory Listings

Rob, thanks so much for your help! This does resolve our issue. Appreciate it! Kathy

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