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CCM 4.2 --> 5.0 FREE??

Hi all. Our customer is running CCM3.2 on 7835. He is planning to upgrade for CCM4.2 (buying CM4.2-U-K9-7835=). If he will decided (in future) to upgrade CCM4.2 for CCM5.0 is this upgrade free? Which "service" (I mean SASU or somethink like that) is necessary to buy together with CM4.2-U-K9-7835= for having free upgrade to 5.0 ???

Thanks a lot and sorry for my silly questions, but CCM ordering and licencing is quite difficult for me ;-)

2 REPLIES
Silver

Re: CCM 4.2 --> 5.0 FREE??

Hi, CCM versions 4.2 and 5.0 are different trains so you can't use SASU services to obtain 5.0 later.

You should contact with a Cisco sales representative to know the details but I know there is an special offer and if you buy know CCM 4.2 they give you the opportunity for changing to the 5.0 at no cost in a future.

Regards.

Pls, rate if helpful

Hall of Fame Super Red

Re: CCM 4.2 --> 5.0 FREE??

Hi Miroslav,

I just wanted to add a note that CCM 4.2 to CCM 5.0 is not currently supported. Have a look at this excerpt from an excellent upgrade doc;

Upgrade from Cisco Unified CallManager 4.2 to Cisco Unified CallManager 5.0

This upgrade is currently not supported.

From this doc;http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure09186a0080174928.html

Hope this helps!

Rob

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