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CCM 4 CDR Ring Time

Hi

Does anyone know how from querying the CDR DB i can get the time the phone was ringing before it was answered???

Thanks

Andy

1 REPLY
Blue

Re: CCM 4 CDR Ring Time

you must use ccm traces to gather that information.

the CDR will not collect this information as it does not gather information until the call is connected and by default, only if the connection lasts for more than 1 second.

the ccm traces will tell you exactly when the phone was told to begin playing its tone for RING as well as when the phone was told to stop the tone RING due to an off-hook event. (the call being answered)

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