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New Member

CCM 5.0 RisPort Request

I'm able to send AXL request to CallManager 5.0 but i don't understand how could get realtime information, like phone ip address, through RisPort.

I already readed the CCM Developers Guide

The response is:

java.io.IOException: Server returned HTTP response code: 500 for URL: https://192.168.238.254:8443/realtimeservice/services/RisPort

Attach my java code.

Thanks in advance.

Stefano

6 REPLIES
New Member

Re: CCM 5.0 RisPort Request

I changed the URL in https://x.x.x.x/axl/; now i can send succesfully SQL and AXL request but Realtime Informatione service didn't work.

The request was:

sAXLRequest = "";

sAXLRequest += "http://schemas.xmlsoap.org/soap/envelope/\" ";

sAXLRequest += "xmlns:SOAP-ENC=\"http://schemas.xmlsoap.org/soap/encoding/\" ";

sAXLRequest += "xmlns:tns=\"http://schemas.cisco.com/ast/soap/\" ";

sAXLRequest += "xmlns:types=\"http://schemas.cisco.com/ast/soap/encodedTypes\" ";

sAXLRequest += "xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" ";

sAXLRequest += "xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\">";

sAXLRequest += "

";

sAXLRequest += "";

sAXLRequest += "SessionId";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "http://schemas.xmlsoap.org/soap/encoding/\">";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "10";

sAXLRequest += "Any";

sAXLRequest += "255";

sAXLRequest += "Registered";

sAXLRequest += "";

sAXLRequest += "Name";

sAXLRequest += "Name or IP";

sAXLRequest += "";

sAXLRequest += "";

sAXLRequest += "";

and the response was:

No Handler found for SelectCmDevice

Any ideas?

Thanks in advance.

Stefano

New Member

Re: CCM 5.0 RisPort Request

Hi stefanoamici,

Iam also facing the problem with RisPort ,

i think u r clear about CCM Developer Guide.pdf but iam not understand parameter in SoapHeader ( Id = ) and SoapBody( Id = and href = ), how to fill the request , can u tell me

Thanks in advance

New Member

Re: CCM 5.0 RisPort Request

i have the same problem with you,

any one can help us?

New Member

Re: CCM 5.0 RisPort Request

Hi,

Can someone let me know what are the roles and privileges a application user id in ccm needs to have to get the https://xxxx:8443/realtimeservice/services/RisPort?wsdl to work? Right now, we are getting a access denied issue.

Re: CCM 5.0 RisPort Request

Standard CCM Admin Users does the trick.

Don't let the available roles deceive you.. it looks like you could create your own usergroup with the required permissions but that doesn't work - I had a lengthy case on that and the result is that you need Standard CCM Admin Users period.

New Member

Re: CCM 5.0 RisPort Request

Thank you. It worked 50-50. Developer says it worked when he tried accessing url using browser and not using CLI. When tried using CLI, it gives unauthorized error. Any ideas?

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