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New Member

CCM and Survivable Remote Site Telephony (SRST) Example Please!

The example from: http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121newft/121limit/121yd/121yd_5/fallback.htm#xtocid1916216

does not work! The IP-Phones got stuck in discovery mode when all Call Managers were unplugged!

I'm testing it with 3640 with two FXO ports connected to PBX. The same router is configured as H.323 gateway, and it is able to route outside calls from the IP Phones through the FXO ports.

Thanks,

Audie Onibala

703-516-5238

3 REPLIES
Cisco Employee

Re: CCM and Survivable Remote Site Telephony (SRST) Example Plea

What phone loads are being used? If you go to the Network Configuration screen on the IP phone, you should see the phone's default gateway as the next backup CallManager in the list. Make sure you are running the P003D302 load (P004D302 for 7910) which can be obtained from from CCO logged-in access at http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key

New Member

Re: CCM and Survivable Remote Site Telephony (SRST) Example Plea

Upgraded to P003D302 (7960), but I still do NOT see the phone's default gateway as the third next backup CallManager in the list. All I see are the Primary and Secondary Call Managers.

Thanks,

Audie

New Member

Re: CCM and Survivable Remote Site Telephony (SRST) Example Plea

Dave, you are the MAN!...it is working now by just upgrading the Phone image.!!

Thanks,

Audie Onibala

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