01-17-2009 07:26 PM - edited 03-13-2019 05:59 PM
I have a ccm 6.0.1.2000-3, and I cant insert new phones, The error is Update failed. Could not insert new row into the table. the same problem occur when I try to change pin on some users
01-18-2009 07:39 AM
Hi Samuel,
It sounds like this bug;
CSCsl22549 Bug Details
CM5.1.3- Database cannot be updated due to full change notify queue.
Symptom:
Getting error "Update failed. Could not insert new row into the table." from
CCMAdmin web page when trying to update/reset some device.
Setting CFwdAll from the phone also doesn't work.
Conditions:
CM 5.1(1)-5.1(3) and ***CM6.x
From CLI on the publisher:
run sql select count(*) from device -> works fine
run sql update device set description = 'test' where pkid =
'27b24dbd-9bc8-43ee-92ef-211f7c9dfbd3' also gives error:
"Could not insert new row into the table"
run sql select count(*) from DBLCNQueue -> 39606 rows present
"show tech notify" was showing:
Msg I 0/0 P 0 DB 39606 **DB count > 50**
Workaround:
Empty DBLCNQueue table from SSH into Pub: run sql delete from DBLCNQueue
Reboot Pub and then the Subs one by one. Note that deleting entries from
DBLCNQueue delete all change notifications. Any changes made to the system
will not take effect until after the reboot.
Status
Fixed
Severity
3 - moderate
Last Modified
In Last Year
Product
Cisco Unified Communications Manager (CallManager)
Technology
1st Found-In
5.1(3)
Fixed-In
6.0(0.246)
7.0(0.78)
5.1(3.1112.1)
6.1(1.52)
5.1(3.77)
6.1(1.9901.46)
7.0(0.39000.26)
5.1(3.9901.100)
6.0(1.2126.1)
6.1(1.2102.2)
5.1(2.3125.2)
6.1(2.1000.13)
7.0(0.66666.1)
7.0(0.66666.2)
7.0(1.11000.2)
Hope this helps!
Rob
01-22-2018 08:23 PM
Please check the DBReplication status, ipsec & ipsec-trust certificates and it's expiry date.
01-25-2018 10:29 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide