I assume you are talking about moving a phone from one cluster to the other and still retain the same line number, call forward settings etc. That is not possible with the existing versions of CCM. Sure, that would be a nice feature to have.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...