Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CCM, CUE CTI and VM port issues

Hey guys,

 

I'm trying to setup CUE and getting this error when attempting to import the CTI Ports.  I cant figure out what the issue is.  I'll start from the beginning.

 

A)          Configured CM then attempted to import the CTI Ports for the CUE.

 

B)          Import was successful however, none of the CTI Ports or VM ports inside CM are registering.  All unknown.

 

C)          Deleted, double-checked, etc all settings.  Cant see any issues.  Can ping the CUE from the CM.

 

D)          Removed the CTI Ports in CUE and now get this error (Error while determining CCM version -2), when trying to reimport the CTI Ports.

 

CCM version :6.1.2.1002-1

CUE version: 3.2

 

 

 

Configured 35 of these and never had this issue.. Scratching my head now that I'm going crazy :)  Thanks in advance for the assistance.

 

Don

1 REPLY

Re: CCM, CUE CTI and VM port issues

This is a forum for the UC500.  Please use the netpro forums. 

https://supportforums.cisco.com/index.jspa

669
Views
0
Helpful
1
Replies