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New Member

CCM Hunt Group Not Working

I've created a Hunt Group to use strictly with some IP phones, no Web Attendant, and I get re-order when calling the Pilot Point. I've re-started TCD several times to no avail, CM traces show NoPotentialMatches for the Pilot Point number. The Hunt Group is set up with Directory Numbers, Always Route is unchecked. The DN's can be called and the phones are not in partitions. CallMgr version 3.1.3 with SPD. Help if you can!

New Member

Re: CCM Hunt Group Not Working

Nevermind, I fixed it. We have the new Attendant Console software and I associated the "ac" user it has you create with my Pilot Point and now it works. Feel free to use this solution! If any of you Cisco gurus read this, please explain how these things are related, the "ac" user and the Pilot Point. Thanks in advance!

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