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CCM Monitor line status

Is there anyway to monitor someone's line in the CCM similar to the CCME without using a Shared Line Appearance?

We'd like the receptionist to be able to see if someone is on the phone without having a full blown Shared Line.

Let me know.

Thanks,

Ohamien

1 REPLY
Green

Re: CCM Monitor line status

Attendant Console is the way to go.

http://www.cisco.com/en/US/products/sw/voicesw/ps555/index.html

HTH

//G

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