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New Member

CCM not getting added in IP Telephone Monitor - Ciscoworks

Hi all,

I have installed a fresh copy of Ciscoworks 2000 with IP Telephone Monitor. After installing, I am unable to add IP Phones to IP Telephony Monitor, reason it shows "No Cisco CallManager Installed". When I go to see discovered devices it shows my CCM Publisher in aware status. I guess it should be in known status.

I had added the CCM Publisher with all right SNMP string, user/password, etc. I am attaching screenshots of Ciscoworks. Please have a look & advise. Is there any known issues? I couldnt find any good troubleshooting document on CCO. Anyone can help?

Regards,

Pratik

  • Other Collaboration Voice and Video Subjects
1 REPLY
New Member

Re: CCM not getting added in IP Telephone Monitor - Ciscoworks

Hi,

Import Phones.jpg consists of a screenshot while trying to add a phone & Publisher Status is when I see device discovery.

Pratik

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