CCM SMDI with third party voice mail

[annayuzhao]

Any Cisco link/document tells me that which vendors' mail system can integrate with CCM through SMDI? My customer has intuitive mail system.

Thanks

[irisrios]

Lyrix, Octel 200, Octel 250, Octel 300 and Octel 350 are some voice mail system you can integrate with the CCM via SMDI.

Here is one useful link on that:

Integrating Cisco CallManager with Voice Mail Systems Using SMDI

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_configuration_guide_chapter09186a0080087dcc.html

SMDI Voice Mail Integration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4cb9.html

[paul.alvarez]

I have done this CM integration with an Intuity VM using a VG248 gateway and works fine. The exact Intuity configuration can be obtained through your Cisco SE...Good luck!