Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CCM Subscriber Crashes (3.1.2c)

Twice in 4 days the CCM subsciber has crashed.(locked up) Unable to ping or shutdown, it must be power cycled.Then normal operation is restored. The event log shows that the server shutdown was unexpected the night before. No other errors appear.

Call Manager 3.1.2c

1 REPLY
Cisco Employee

Re: CCM Subscriber Crashes (3.1.2c)

Have you tried looking at the console of the server when it is in this state? It almost seems like some kind of a server (hardware) problem. If that is the case, you need to open a TAC case so they can have the server replaced.

86
Views
0
Helpful
1
Replies