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New Member

CCM system crash

The CCM Win2K server can not boot up after suddenly power off. It prompt that system32\lsass.exe teminated unexpectedly with status code- 1073741790. Does anybody face the similar fault before and any suggestion to me ?

The other question is how to backup and restore the CCM system easily and quickly ?

Many thanks !!

3 REPLIES
Cisco Employee

Re: CCM system crash

this seems to be a worm/virus.

You need to see if you can clean it. If you can download stinger.exe from the internet and run it. After that, put in the latest patches.

Hope you do not need to reinstall

Once you are done, use BARS to backup ccm. It will not back up the OS. only the database and CCM related stuff.

New Member

Re: CCM system crash

Thank you for your reply.

I am new here, so I want to know if there is a way which can backup the whole system (WIn2K server + CCM).

Thanks a lot!!

Re: CCM system crash

We always keep a copy of the mirror(s)

so for a 7835 buy a 3rd disk and remirror that.

Then in these disasters where the OS is scre.ed,

you start with the copy and remirror.

Then do a restore with BARS.

But 2 things;

- always install CSA

- always install a supported AntiVirus and keep uptodate

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