Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CCM Traces output to a remote shared drive.

Call Manager 4.1(3)sr1

According to the Information I have, it should be possible to send traces output to a remotely shared mounted drive, but I have not been able to get this to work.

Tracing to local c: drive works OK, and I know I have properly configured the remote drive (I’m using samba from a Linux server) because I use this same drive to save my backups collected with BARS and they save properly. The only different is that with BARS, you have to enter the shared drive mount point (\\serverName\User) and with tracing, you enter the drive letter of the already mounted drive.

It seems that I’m missing something, but I’m going in circles without finding an answer.

Any information on how to get this going would be highly appreciated.

Thanks.

1 REPLY
Anonymous
N/A

Re: CCM Traces output to a remote shared drive.

Make sure callmanager has write permissions on the remote shared drive. For correct settings refer to http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml#guidelines

89
Views
0
Helpful
1
Replies
CreatePlease to create content