We've just enabled CDR records in Publisher. We have no intention to use CAR at this moment to access CDR. Instead we would like to export the CDR to a CSV file or other formats from SQL Query for the time being if possible. And in future we would like to access CDR record via external customized program.
Since I am new to API, AXL SOAP development etc, please shed some light how an external customized program to access CDR record. I guess it is through AXL SOAP (web interface) via CCM CDR API to access CDR database. Is this correct? In addition, how long the CDR records will be kept in SQL by default?
Have found the below url from CCO but it is more for CCM v3.3(3)
However, can't find the service parameters in Service under CCM admin menu. Any one has experience to adjust this value? And idea of how big in terms of file size of 1.5 million CDR records in SQL database? Thank you in advance.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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