For CCM load share create 2 CCM groups with opposing CCM order, assign this group to Device Pools and assign the appropriate DPs to devices. This will achive load balancing as well as redundancy.
For GW you can achive redundancy by placing them in the same route group, or route groups in the same route lists. For outbound load balancing you will need to use the first method and select the appropraite selection algorithm.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...