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CCME ver 4.0.3 "Host not found" message when pressing Directories button

I have a problem with my CCME ver 4.0.3 when I press the "Directories" button, a message "Host not found" is display at the bottom of the screen for few seconds. My "local directory" option does not display on the phone, onlt the first 3 options(missed, received and placed) calls, is display.

Please help.

Zipho.

1 REPLY
Hall of Fame Super Red

Re: CCME ver 4.0.3 "Host not found" message when pressing Direct

Hi Zipho,

Have a look at setting up a directories;

Cisco CallManager Express 3.2: Configuring Directories

http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide_chapter09186a00802d23f9.html

Also have a look at this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611961.html#wp1056637

You only need to configure a url if you don't want to use the local directory. Have a look;

The Cisco CME system automatically creates a local phone directory according to the telephone numbers that are assigned during ephone-dn configuration. Additional entries to the local Cisco CME directory can be made using the directory entry command. The additional numbers can be nonlocal numbers, such as telephone numbers of other Cisco CME systems used by the same corporation.

By default, the router automatically uses the local directory service. Provisioning the directory URL to select an external directory resource disables the Cisco CME local directory service. You can also disable the local directory by entering the no service local-directory command.

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad85d.html#wp2175456

telephony-service

Example:

Router(config)# telephony-service

Enters telephony-service configuration mode.

Step 2

service local-directory

Example:

Router(config-telephony)# service local-directory

enables local directory service on IP phones.

Step 3

exit

Example:

Router(config-telephony)# exit

Hope this helps!

Rob

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